How can I access my personal my Social Security account if I can’t receive text messages on my cell phone?

If you cannot receive text messages on your cell phone, or if you prefer not to use it, you should select the option to receive your security code by email. To ensure you receive the email with the one-time security code timely and it does not go into your spam or junk folder, you can add NO-REPLY@ssa.gov to your contact list.

Please visit our website to learn other ways to contact us.
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Topic Information
  • Topic #: 34011-4176
  • Date Created: 07/14/2016
  • Last Modified Since: 06/23/2017
  • Viewed: 10184