Why do I need to provide a cell phone number that can receive text messages or an email address to access my personal my Social Security account?

We take the security of your personal information seriously, and continually take a proactive approach to improve our online services. We use an additional step to verify your identity when you sign in to your my Social Security account so we can protect access to your account. Increasing security on my Social Security accounts also allows us to further expand our online services and make it even easier for you to conduct your business with us when and how you choose.
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Topic Information
  • Topic #: 34011-4164
  • Date Created: 06/24/2016
  • Last Modified Since: 06/23/2017
  • Viewed: 3855