Why is Social Security asking for financial information online if I choose to add extra security to my Social Security account?

We offer you the choice to add extra security when you create an online account. To add this feature, we will need additional information from you to verify your identity:

  • The last eight digits of your Visa, MasterCard, or Discover credit card; or
  • Information from your W2 tax form; or
  • Information from a 1040 Schedule SE (self-employment) tax form.

In the past, we told you Social Security would never ask for your credit card number or other financial information. We have changed our policy for this one service. Now, we may ask you for the last eight digits of your Visa, MasterCard, or Discover credit card or some other financial information. Once you give us this additional information, we will send you a letter in the mail in five to 10 business days. You will need this letter to complete the voluntary process to add extra security.

Social Security’s new security process and federal guidelines require us to take extra measures to verify your identity online. It helps us ensure you are who you say you are and it protects your information.
See my Social Security Sign In Or Create An Account for more information.

Watch our video, my Social Security - Creating Your Account.

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Topic Information
  • Topic #: 34011-3883
  • Date Created: 05/07/2014
  • Last Modified Since: 10/10/2017
  • Viewed: 18523