What should I do if I am having problems setting up a “my Social Security” online account or have access and/or password problems?

If you are unable to create an account or encounter a problem with your my Social Security account, you may:

  • Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
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Topic Information
  • Topic #: 34011-3702
  • Date Created: 03/07/2014
  • Last Modified Since: 01/18/2018
  • Viewed: 127914