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Frequently Asked Questions

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If you do not receive Social Security benefits, SSI payments, or Medicare, you do not need to change your address with us.

If you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can change your U.S. mailing address or direct deposit information online. You can do this using the My Profile tab in your personal my Social Security account. You can also decide when the change takes effect. U.S. citizens are able to change their international address as well.

These services are not currently available to people who receive SSI payments. However, if you do receive SSI, you can use the My Profile tab to check your address and payment method, and update your phone number.

If you receive SSI payments, do not have a U.S. mailing address, or are unable to change your address or direct deposit online, you can call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, 8:00 a.m. – 7:00 p.m. local time. Or, you can contact your local Social Security office.

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