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What should I do if I get a call claiming there's a problem with my Social Security number or account?

Frequently Asked Questions

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Yes, we may send you an email after a discussion with you that was either in person or over the phone, or, after completion of an online action. We also send informational emails about our online services.

Also, if you have a my Social Security account, we send an email once a year, approximately three months before your birthday, to remind you to review your Social Security Statement online. Additionally, if within my Social Security you elected to receive Courtesy notifications by email, we will send you emails when we deliver new messages or notices to your my Social Security Message Center.

For related information, visit my Social Security | Security and Protection.

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