Check to see if your information matches the name and Social Security number on the employee’s Social Security card. If it does not match, ask your employee to provide you with the exact information as it is shown on the employee’s Social Security card.
If the information matches the employee’s card, ask your employee to check with any local Social Security office to resolve the issue. Once resolved, the employee should inform you of any changes. Go to our online office locator or call 1-800-772-1213 (TTY 1-800-325-0778) to find the nearest office.