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alert Coronavirus (COVID-19) Updates

Frequently Asked Questions

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  1. Log into your my Social Security account.
  2. Navigate to the “My Home” tab and then to the “Overview” tab. On the right side of the page:
  3. Click the link: “Replacement Documents",
  4. Click the link: "Request a Replacement Card",
  5. Answer the screening questions to confirm eligibility; and
  6. Enter personal information such as name, Social Security number, address, and state driver’s license or ID information.
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