Skip to content
alert Coronavirus (COVID-19) Updates

Frequently Asked Questions

Comments and Questions

Last Modified:
Views:

Under some circumstances, we will need additional information from you to verify your identity. We may ask you to enter either:

  • The last eight digits of your Visa, MasterCard, or Discover credit card.
  • Information from your W2 tax form.
  • Monthly benefit direct deposit amount.
  • Information from a 1040 Schedule SE (self-employment) tax form.

In the past, we told you Social Security would never ask for your credit card number or other financial information. We have changed our policy for this one service. Now, we may ask you for the last eight digits of your Visa, MasterCard, or Discover credit card or some other financial information.

Social Security’s new security process and federal guidelines require us to take extra measures to verify your identity online. It helps us ensure you are who you say you are and it protects your information.

See my Social Security – Sign In Or Create An Account for more information.

Watch our video, my Social Security - Creating Your Account.

Give us Feedback.

Did this answer your question?