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What should I do if I get a call claiming there's a problem with my Social Security number or account?

Frequently Asked Questions

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You may appoint a qualified person to represent you when doing business with Social Security. Use Form SSA-1696-U4, Appointment of Representative to tell us in writing about the person you appoint. You can send the completed, signed, and dated document to your local Social Security office, but for faster service ask your representative to initiate an e1696. Your representative must give us a valid email address for you. With this service, you can complete, sign, and submit your appointment of a representative online, safely and quickly.

A representative generally cannot charge or collect a fee for these services without written approval from us.

See Your Right To Representation for more information.

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