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Frequently Asked Questions

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If you already receive benefits (retirement, survivors, or disability) and you have a bank account, you can start or update your direct deposit by using the My Profile tab in your personal my Social Security account. You can also decide when your change will take effect.

This service is not currently available for people who receive SSI or do not have a U.S. mailing address. However, if you are receiving SSI, you can still check the type of payment method we have on record in the Benefit & Payment Details tab in your personal my Social Security account.

If you get SSI, do not have a U.S. mailing address, or are unable to change your address online, you can start or update direct deposit by:

  • Contacting your bank, credit union, or savings and loan association.
  • Calling us at 1-800-772-1213 (TTY 1-800-325-0778).

If you currently do not get Social Security benefits or SSI, but plan to apply, sign up for direct deposit when you apply for benefits. Please have your checkbook with you or contact your bank to obtain your account number and routing transit number.

More Information

How Do I Sign Up For An Electronic Payment?

Get Your Payments Electronically

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