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What should I do if I get a call claiming there's a problem with my Social Security number or account?

Frequently Asked Questions

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You can sign in to or create a personal my Social Security account to check the Status of Your Application online.

Your my Social Security account shows:

  • Date of filing.
  • Current claim location.
  • Servicing office location.
  • Scheduled hearing date and time.
  • Re-entry numbers for incomplete applications.
  • Publications that may be of interest to you, depending on your claim and current step in the process.


If you are unable to check your status online, you can call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, 8:00 am – 7:00 pm; or contact your local Social Security office.

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