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What should I do if I get a call claiming there's a problem with my Social Security number or account?

Frequently Asked Questions

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Upload Documents is a secure electronic submission process that allows customers to submit certain forms and evidence electronically to the Social Security Administration (SSA) from their personal desktop and mobile devices. An SSA technician obtains consent from customers to use this new feature, collects their email address, selects the necessary forms and evidence needed and sends a link to the application. The customer will then use existing credentials or create them to sign in to Upload Documents. Here they will find the documentation requested by the SSA technician that they can download, complete, save and upload their forms or evidence. The submitted documents will then be routed directly to the SSA technician for action.

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