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What should I do if I get a call claiming there's a problem with my Social Security number or account?

Frequently Asked Questions

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We are here to help by continuing to provide the critical services you need. We want to help you as quickly and safely as possible.

Please visit our webpage How to Get Help from Social Security to learn:

  • The best ways to get help from Social Security.
  • What you should know before you visit a Social Security office, so we can help you safely.
  • Innovative options that could help you have your hearing sooner if you are appealing a decision.

We also have a flyer, How to Get Help from Social Security, with this information you can share.

Please read our Coronavirus (COVID-19) information page to learn more.

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