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What should I do if I get a call claiming there's a problem with my Social Security number or account?

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Ordinarily, you cannot correct your earnings after 3 years, 3 months and 15 days from the end of the taxable year in which your wages were paid. However, you can correct your record after that length of time to:

  • Confirm records with tax returns filed with the Internal Revenue Service.
  • Correct errors due to employee omissions from processed employer reports or missing reports.
  • Correct errors "on the face of the record" that is, errors we can find by examining our records of processed reports.
  • Include wages reported by an employer as paid to a person, but not shown in our records.

With a my Social Security account, you may be able to request a correction to your Social Security earnings record online, but you can also contact us at 1-800-772-1213 (TTY 1-800-325-0778). It will be helpful to have information such as Forms W-2, pay stubs, etc.

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