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What should I do if I get a call claiming there's a problem with my Social Security number or account?

Frequently Asked Questions

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When we notify you of an overpayment you can make arrangements for repayment, appeal the decision, or request a waiver. Your overpayment notice explains why you have been overpaid, your overpayment amount, your repayment options, and your appeal and waiver rights.

If you receive an overpayment notice and are ready to make a repayment, please follow the instructions on your notice. We offer multiple repayment options including check, money order, and credit card. For some overpayments, you may be eligible to make a full or partial repayment using or your bank’s online bill pay option. 

For more information visit the Understanding SSI Overpayments and Request for Waiver of Overpayment Recovery pages or read our publication Overpayments.

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