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What should I do if I get a call claiming there's a problem with my Social Security number or account?

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We can assign a different number only if:

  • Sequential numbers assigned to members of the same family are causing problems.

  • More than one person is assigned or using the same number.

  • A victim of identity theft, who has attempted to fix problems resulting from the misuse but continues to be disadvantaged by using the original number.

  • There is a situation of harassment, abuse or life endangerment.

  • An individual has religious or cultural objections to certain numbers or digits in the original number. (We require written documentation in support of the objection from a religious group with which the number holder has an established relationship.)

To request a different Social Security number, contact your local Social Security office for an in-person appointment.

Additional Resources:

New Numbers For Domestic Violence Victims

Identity Theft And Your Social Security Number

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