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What should I do if I am having problems setting up my personal “my Social Security” account?

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If you are unable to create an account or encounter a problem with your personal my Social Security account, you may:

  • Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, 8:00 am – 7:00 pm. At the voice prompt, say “helpdesk”.
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